glazing and firing your painted pottery

We try our best to ensure that the creative journey you take with us is fun and enjoyable.  

The final part of this journey involves glazing and firing of your pottery in a kiln that goes up to 1060 degrees celsius. This process is not an exact science and the kiln, as many potters who used them are aware, is sometimes unpredictable.  

While we strive for perfection it doesn’t happen all the time particularly as these are hand produced crafts. 

Glaze spotting can occur as well as things like brick dust on the items.  

Please be aware that although we try to control for these events it is not always possible.  It can be the charm but also the frustration of working with ceramics. 

Sometimes, if we feel it is safe to do so, we will re-fire the pottery to try to fix glazing issues. 

In the exceptional event of your pottery breaking or cracking in the kiln we will offer compensation by way of a replacement voucher.